Description

The R&R 360 Professionals + Homeowners Report offers a comprehensive analysis of the restoration and remediation industry, integrating both homeowner perspectives and professional insights. This report is essential for industry professionals who aim to stay ahead of market trends and meet evolving customer needs. By downloading this report, you’ll gain comprehensive insights into homeowner expectations and experiences, data-driven analysis to enhance your service offerings, strategic guidance to improve customer satisfaction and service delivery, key market trends, budgets, and revenue projections, and a competitive edge by aligning your services with current homeowner and professional demands.

Study Background:

The key objectives for this study are to determine:

• Restoration/Remediation tools, equipment and chemicals currently used, and future plans to purchase
• Sourcing of tools and equipment, and important attributes when selecting restoration/remediation supplies
• Types of restoration/remediation work professionals are involved in, and revenue changes expected in specific areas
• Share of budget for equipment, chemicals, technology, and other products
• Specific sustainability initiatives taken by businesses
• Gather information from Homeowners that can better equip cleaning & restoration/remediation Contractors
  • Important attributes in the company/contractor selection decision
  • Pricing and financing expectations
  • Insight into the purchase process
  • Gauge Contractor thoughts on the topics above to compare and contrast to Homeowner expectations

Methodology:

• Professionals:
  • Online surveys completed by active, qualified subscribers to the print, digital, and/or eNewsletter of Restoration & Remediation and members of myCLEARopinoin Panel. These respondents belong to restoration/remediation contracting firms or are indoor environmental professionals.
  • Data collected February 2 – 11, 2024
• Homeowners:
  • Online surveys completed by active, qualified members of myCLEARopinoin Panel with members who are involved in decisions surrounding restoration & remediation at their residence.
  • Data collected February 2 – 6, 2024